IVR Automated Phone Payments

Interactive Voice Response Systems, also referred to simply as IVR, are now an established alternative method of being able to process credit cards, check cards (debit cards with Visa© or MasterCard© logo on them), and checks (ACH) via any touch-tone telephone.

IVR Features:

1. Receive real-time responses in a mobile environment 
No more taking down the card number and providing the product/service only to have the card decline later. Because we use your existing gateway's payment technology, we are able to submit real time transactions for processing and return real time responses to your touch-tone phone. This allows merchants to process the customer's credit cards in real time. 

2. Leave your laptop at home 
We do understand that some merchants would like to take a laptop to their trade show with them (those with a wireless data plan), but for those merchants that either do not have a laptop/wireless data plan or would rather use their existing touch tone phone (cell or landline) IVR is a great way to bring the order capability of your payment gateway along with you to process real time orders. 

3. Track sales by multiple Users 
IVR allows merchants to assign "pin numbers" to different users within their company, thus offering the capability to manage access and track user-specific order activity. 

BillPay Features

1. Allow your customers to pay their bills without needing internet access. 
Before IVR, online merchants that needed to collect payments would have to direct their customers to a website or call their customers directly to obtain credit card info online. Now, merchants may simply assign their customers a unique pin number, have them call into the IVR secure automated system and enter their bill payment quickly and securely. 

2. Receive instant message Alerts when customers pay you via their touch-tone phone. 
With IVR you may set instant alerts for specific customers so that when they call our secure automated system to pay you, you have the option of receiving an instant text message to your mobile phone and/or an email message. This gives you real time notification access to certain customers whose payments you wish to monitor more closely. 

Sound Interesting?

If you have any questions or just want to get signed up for Recurring Billing get in touch and we'll get back to you within in a few hours during normal business hours (Mon-Fri 7AM - 5PM PST). Emails received after hours will be responded to the next business day.