Real Customer Service
We don't sign you up for a merchant account and then have you call some guy making $8/hour in India or anywhere else on the planet. If you have a question, need something or just want someone to vent to, just call your permanently assigned Relationship Manager. Yes, you will have his/her cell phone number!
Transparent Pricing
We believe in simple and completely "open book" pricing. You know we are a business, and must make a profit to continue operating. So why should we hide our fees from you? We never write up an account with "mid-qualified" or "non-qualified" terms. Nope, we are cost plus a small margin on all of our accounts. 98% of the time this results in significant savings for new clients.
About our company
We are a branch of Cocard, a Nashville, TN based merchant services provider currently serving over 25,000 merchants. Cocard is a cooperative of bankcard professionals with 48 members and approximately 600 sales representatives located in over 70 offices throughout the continental U.S. If you want to more about how we operate our company, read our company blog.
Knowledge
We believe part of our mission is to share our knowledge with our clients to help them save money and become more efficient when it comes to accepting payments. This means we utilize our knowledge of interchange compliance to ensure your business is not paying more than necessary for its merchant account. If you have no idea what we are talking about don't worry, we'll walk you through it.
Our Clients
We’re fortunate to have a wide variety of clients from many different industries. However we do have some themes within our client base. Our typical client has $100k to $500k in monthly bankcard volume. Many of our clients are in the winery, hotel, supermarket, and e-commerce industries. We are also poised to expand in several other markets, specifically ski resorts and government/public sector.
Try us, join us
Want to see what it is like to have a merchant account with transparent pricing, responsive and personable customer service all while paying lower fees? Then click here and fill out the form. You will be happy you did!
Want to know more?
Read our list of 10 reasons to trust Cocard Synergy as your credit card processing partner or read our FAQ.
Have questions?
Press inquiries, opportunities, and general questions, comments, and concerns should be sent to Robb Lejuwaan, the company founder, via email.